MotionIQ

Power Connection

1. Plug the USB charging cables (included with your INSAIT JOY Smart Shin Guards) into the designated ports on the trackers.
2. Connect the other end of the USB-C cable to a compatible power source. This can be a USB power adapter (wall plug, 5V/1A output recommended) or a powered USB port on a computer or power bank.

Charging Status and Troubleshooting Tips

Observe the indicator lights on the trackers. These lights will show the charging status:

• Solid red lights indicate the trackers are actively charging.
• The lights will turn solid green once the trackers are fully charged.
• Fast red flicker indicates a charging issue. Please disconnect and reconnect the charger to retry.

Charging Time

The trackers will be fully charged in approximately 1.5 hours.

Important Notes

• Power Adapter: We recommend using a power adapter with a 5V/1A output for optimal and safe charging.
• Optimize Battery Life: To ensure your shin guards maintain optimal battery performance and readiness for every session, we recommend recharging them at least once a week, even if they haven't been fully depleted. This practice helps preserve battery health over the long term.

Updated on 24 June 2025

The LED light on your INSAIT JOY Smart Shin Guards provides quick visual cues about the tracker's status, from battery levels to data collection. Here's a comprehensive guide:

Slow Red Flash (Flicker)

• Meaning: Low battery.
• Action: It's time to recharge your INSAIT JOY soccer player trackers.

Fast Red Flash (Flicker)

• Meaning: Charging issue detected.
• Action: Please disconnect the charger and then reconnect it to retry the charging process. If the issue persists, ensure the charging cable and port are clean and undamaged.

Solid Red Light

• Meaning: The INSAIT JOY soccer player trackers are currently recharging.

Solid Green Light

• Meaning: The INSAIT JOY soccer player trackers are fully charged and ready for use.

Flashing Purple Light (Flicker)

• Meaning: The smart shin guards are initializing and starting up.

Two Blue Flashes (Flickers)

• Meaning: The smart shin guards are in standby mode, powered on, and ready to begin measuring data.

Slow Blue Flash (Flicker)

• Meaning: The smart shin guards are actively measuring and collecting performance data during your session.

Solid Blue Light (During App Syncing)

• Meaning: The smart shin guards are currently synchronizing data with the INSAIT JOY app. Do not disconnect during this process.

Solid Blue Light (During Measurement or After Power On, Not Syncing)

• Meaning: This indicates a tracker error state, typically caused by exceeding storage capacity or a software glitch.

If you encounter a solid blue light when not actively syncing, please try the following troubleshooting steps:

1. Recharge and Restart: Connect the tracker to its USB charging cable for approximately 1 minute. This often allows the tracker to restart and clear minor errors. Then, disconnect it from the USB cable and observe if the light status changes.
2. Perform a Reset: If the light still remains solid blue after attempting the recharge and restart, we recommend resetting the tracker. (For detailed resetting instructions, please refer to the "How to Reset Your Tracker" guide below/on this page).

Updated on 24 June 2025

Turning on your INSAIT JOY Smart Shin Guards is quick and easy, designed to get you ready for your game in moments. Each tracker has a slightly different activation method:

For the LEFT Shin Guard Tracker

1. Press and hold the power button on the tracker for approximately 3 seconds.
2. Release the button when you see a purple light begin to flicker. This indicates the left tracker is now powered on.

For the RIGHT Shin Guard Tracker

1. The right tracker activates with movement. Gently shake the tracker back and forth a few times.
2. Look for a purple light to flicker. This confirms the right tracker is also powered on and active.

Important Notes

• Ensure both trackers are showing the flashing purple light before proceeding.
• If a tracker does not turn on, ensure it is fully charged.

Updated on 24 June 2025

Turning off your INSAIT JOY Smart Shin Guards is straightforward, with convenient methods for each tracker.

For the LEFT Shin Guard Tracker

You have two ways to power off the left tracker:

Option 1: Manual Power Off

1. Press and hold the power button on the tracker for approximately 3 seconds.
2. Release the button once the light indicator turns off, confirming the tracker is powered down.

Option 2: App-Guided Power Off

• The Left tracker will turn off automatically after you have completed your data synchronization with the INSAIT JOY TEAM app.

For the RIGHT Shin Guard Tracker

The right tracker is designed for hands-free convenience:

Option 1: Automatic Power Off

• The right tracker will automatically power off if it remains still (idle) for 10 minutes. This saves battery life and ensures it's off when not in use.
• Adjusting Automatic Shutoff: You have the flexibility to customize the idle time before automatic shutdown for the right tracker. This setting can be adjusted within the INSAIT JOY app to either 2 minutes or 5 minutes, based on your preference.

Option 2: App-Guided Power Off

• The Right tracker will turn off automatically after you have completed your data synchronization with the INSAIT JOY TEAM app.
  

Updated on 24 June 2025

Properly inserting your INSAIT JOY trackers ensures both optimal performance tracking and full protection. Follow these steps for a secure fit:

For the LEFT Shin Guard Tracker

• Identify the Left Tracker: It should be clearly marked "L".
• Locate the Shin Guard Pocket: On the top of the left INSAIT JOY Smart Shin Guard, you'll find a dedicated pocket designed for the tracker.
• Align the Tracker: Carefully orient the Left tracker so that its alignment strip matches the corresponding slot within the shin guard's pocket.
• Ensure Light Visibility: As you insert the tracker, make sure its indicator light is positioned to be clearly visible through the designated small hole on the outer shell of the shin guard. This confirms correct orientation for status checks.
• Gently Push to Secure: Push the tracker firmly but gently into the pocket until it is fully seated and feels secure, with no wobbling.

For the RIGHT Shin Guard Tracker:

• Identify the Right Tracker: Similarly, locate the tracker marked "R".
• Follow the Same Steps: Insert the Right tracker into the right Smart Shin Guard's pocket.
• Crucial Alignment: Just like the left, ensure the tracker's alignment strip matches the slot in the shin guard. The indicator light must be visible through the hole on the shin guard's shell for proper functionality and status checks.
• Secure Fit: Gently press the tracker into place until it's snug and fully inserted.

Important Tip

A proper alignment is crucial not only for keeping the tracker secure but also for ensuring the indicator lights are visible, allowing you to easily check power and connection status.

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1. Setup:

• Turn on the soccer player trackers and insert them into the corresponding smart shin guards.
• The blue light will flicker twice, indicating the smart shin guards are instandby mode and ready for use.

2. Usage:

• Wear the smart shin guards.
• The trackers will automatically begin measuring data after the first 30 steps, and the blue light will flicker slowly to indicate active data collection.

Notes:

• The number of footsteps required to trigger data measurement may vary by player but typically ranges between 30 to 40 steps. For best results, turn on the smart shin guards before your session begins and walk or jog briefly to warm up.
• Avoid connecting the smart shin guards to your mobile phone during data measurement.

1. For Coaches:

• Download the INSAIT JOY Team app by searching for “INSAIT JOY Team” in the App Store (iOS) or Google Play (Android).
• Minimum System Requirements: iOS 11.0 or later/ Android 9 or later.

2. For Players (Updated June 2025):

• Players can use the INSAIT JOY app (recommended) .
• To download the INSAIT JOY app, search for “INSAIT JOY” in the App Store or Google Play.

Updated on 24 June 2025

1. For Coaches

• Register your INSAIT JOY Team account using your email and password, or log in with an existing INSAITJOY account.
• Note: INSAIT JOY Team currently supports account registration via email only. If your INSAIT JOY account was created using a third-party service (e.g., Apple ID, Google ID, or Facebook ID), please register a new account in INSAIT JOY Team.
• During your first registration, select I’m a Coach to set up your coach account.
• If your team order was purchased directly from MotionIQ, please contact our sales team at support@motioniq.ca and provide the email address used to register your INSAIT JOY Team account. Our team will verify your purchase and unlock full feature access for your coach account. For orders placed through a MotionIQ distributor, please contact the distributor directly.
• Once your coach account is set up and verified, you can begin managing your teams and sessions.

2. For Players

• (Recommended) Please follow the on-screen instructions for account creation in the INSAIT JOY app.

Updated on 24 June 2025

In-app User Manual

The most current version of your user manual is always available directly within the INSAIT JOY TEAM app. This method ensures you have immediate access to the latest updates and information right on your smartphone.

To access the in-app user manual, please follow the below step-by-step navigation:

• Open the INSAIT JOY TEAM App on your smartphone.
• Navigate to ME > User Manual to view the full document.

Download User Manual from Our Website

If you prefer to view the manual on a larger screen (like a desktop computer or tablet), you can also download or view the User Manual here.

Video Quick Guide

If you prefer to view step-by-step video instructions, please refer to the video quick guide here.

User Manual Update Records

The User Manual was last updated in May 2025, ensuring it reflects the most current features, functionalities, and best practices for the INSAIT JOY TEAM app. We continuously update the in-app version to provide you with the most relevant and accurate information.

Updated on 24 June 2025

INSAIT JOY Team offers two modes for managing your smart shin guards and syncing player statistics:

1. Coach-Led Mode:

• The coach manages, distributes, and syncs all smart shin guards using the INSAIT JOY Team app.
• This mode allows the same pair of smart shin guards to be used by different players across multiple teams.
• Ideal for clubs that want to maintain control over their smart shin guards.

2. Player-Led Mode:

• Players sync their own smart shin guards using the INSAIT JOY app after each session and submit their stats to the designated events created by thecoach.
• Perfect for situations where players own their smart shin guards.

Combining Modes:

• Clubs can use both modes simultaneously. For example, some players can use the club’s smart shin guards (Coach-Led), while others can use their own (Player-Led).

Guidelines:

• For detailed instructionson using INSAIT JOY Team in each mode, refer to the corresponding chapters: Coach-Led and Player-Led.

To learn more about Coach-Led and Player-Led modes, as well as their unique benefits, please refer to this blog post.

Updated on 24 June 2025

The INSAIT JOY TEAM app empowers coaches to efficiently organize and manage their player rosters, devices, and training events. Here’s a guide on how to create new teams and seamlessly switch between them:

Creating a New Team:

To set up a new team within the app:

1. Initiate Creation: On the home page of the INSAIT JOY TEAM app, look for and tap the 'Create Team' button or option.
2. Enter Team Details: Follow the on-screen prompts to input essential team information, such as the team name and any other required details.
3. Confirm Setup: Once you've entered the necessary information, confirm your entries to finalize the team creation. Your new team will now appear in your list of managed teams.

Switching Between Teams (for Management):

If you manage multiple teams, the app makes it easy to switch contexts to manage specific players, devices, or events for another group:

1. Access Team Selector: From the homepage of the INSAIT JOY TEAM app, tap the 'More' icon located in the top-right corner of the screen.
2. Select Desired Team: A list of all your created teams will appear. Tap on the name of the team you wish to manage.
3. App Updates: The app will then update to display the relevant data, players, and device assignments for the newly selected team, allowing you to perform your management tasks efficiently.

By following these steps, you can effectively organize and operate your various teams within the INSAIT JOY TEAM ecosystem.

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1. Select a Team:

• Switch to the desired team you wish to manage.

2. Create an Event:

• Tap Create Event on the home page to set up a new event. Data for your team will be synchronized and recorded under the event.

3. Set Recurrence:

• Events can be scheduled to repeat daily, weekly, monthly, or on a custom schedule.

4. Optional Labels: To enhance event and data organization, you can

• Add Category labels (e.g.,Match or Training) when creating an event. Or
• Include a Competition label by tapping Create Competition on the home page to create competitions.

Inviting your players to join your team in the INSAIT JOY TEAM app allows them to link their personal performance data to your team's dashboard, enabling comprehensive team analysis and player-specific insights.

Here’s how to get your players connected:

1. Select the Desired Team:

• If you manage multiple teams, ensure you are currently viewing the team you wish to invite players to. You can switch teams by tapping the 'More' icon and selecting the correct team from your list.

2. Locate and Share the Invitation Code:

• On the selected team's home page in the INSAIT JOY TEAM app, you will find a unique Team Invitation Code displayed prominently, typically right below your team’s name.
• This code is unique to your specific team.
• Share this code directly with your players. You can send it via messaging apps, email, or simply tell them in person.

Updated on 24 June 2025

If your coach uses the INSAIT JOY TEAM app to manage your training and performance data, you can easily link your personal INSAIT JOY account to their team. This allows your coach to view your performance metrics in a team context and helps you track your progress within your squad.

You will need a Team Invitation Code provided by your coach.

Joining Via the INSAIT JOY App (Recommended for Players):

This is the most common and recommended method for players to join a team. The following steps apply to INSAIT JOY App V5.0.0 and above:

1. Access Team Section: Open the INSAIT JOY app on your mobile device. Navigate to the 'Me' section (located in the bottom navigation bar).
2. Initiate Join Team: Tap on 'Team', then look for and tap the '+ (plus) button located in the top-right corner of the screen.
3. Select "Join Team": From the options that appear, select 'Join Team'.
4. Enter Invitation Code: A prompt will appear asking for the Team Invitation Code. Carefully enter the unique code provided by your coach.
5. Confirm: Follow any final on-screen instructions to confirm your team join request.

2. Joining Via the INSAIT JOY TEAM App (If Applicable):

This method is for players who may also have access to and use the INSAIT JOY TEAM app (typically reserved for coaches or team managers):

1. Access Join Team Option: Open the INSAIT JOY TEAM app. On the home page, look for and tap the 'Join Team' button or option.
2. Enter Invitation Code: Enter the team invitation code that your coach has provided.
3. Confirm: Complete any on-screen confirmations to finalize joining the team.

Once you've successfully joined, your performance data, when synchronized from your INSAIT JOY Smart Shin Guards, will be visible to your coach within their team dashboard.

Updated on 24 June 2025

We understand that not all players may have access to a personal mobile phone for the INSAIT JOY app. In such cases, the INSAIT JOY TEAM app offers a practical solution to include these players in your team's tracking:

Creating a Virtual Player

• How To: On the home page of your INSAIT JOY TEAM app, you can create a virtual player by tapping the 'Add Player' button. This allows you to log and manage performance data for players who don't have their own INSAIT JOY accounts.

Important Consideration: Data Access Limitations

It is crucial to understand the implications of using a virtual player:

• No Direct Player Access: A virtual player is not linked to any individual INSAIT JOY player account. This means the player's performance data will be stored exclusively within your coach account.
• Data Not Shareable with Player/Parents: The data recorded for a virtual player will not be accessible to the player or their parents via the standard INSAIT JOY app, even if that player later creates an INSAIT JOY account. The data remains tied solely to your coach account's records for that virtual player.

Updated on 24 June 2025

The INSAIT JOY TEAM app allows coaches to easily add, pair, and manage multiple sets of INSAIT JOY Smart Shin Guards. This ensures you can track data for all your players efficiently.

1. Preparation: Before You Add Devices:

• Enable Bluetooth: Ensure Bluetooth is turned ON on your mobile phone.
• Power On Trackers: Make sure all INSAIT JOY soccer player trackers (Left and Right) are powered on for the shin guard pairs you intend to add.
• Proximity: Place the powered-on trackers near your phone to facilitate successful discovery and pairing.

2. Search for Available Smart Shin Guards:

• Navigate to Shin Guards Section: Open the INSAIT JOY Team app and go to the 'Shin Guards' section (found in the main navigation).
• Initiate Search: Tap 'Add Smart Shin Guards' or the '+ (plus) button' located in the top-right corner of the screen. The app will then begin searching for nearby available INSAIT JOY Smart Shin Guards.

3. Add & Configure Smart Shin Guards:

• Pairing: Once the app discovers an available pair of shin guards, they will appear in the search results. Tap 'Add' next to the desired set to initiate the pairing process.
• Select User Category: After pairing, the INSAIT JOY Team app will prompt you to select a User Category for each shin guard pair (e.g., 'For Senior Player' or 'For Junior Player'). This step is crucial as it applies the appropriate algorithm for accurate data analysis based on the player's typical movement patterns and physiological characteristics. Select the category that best matches the primary user of that shin guard pair.

4. Managing & Deleting Smart Shin Guards:

• Rename for Easy Identification (Recommended): Each paired set of smart shin guards will have a default virtual name in the app. We highly recommend tapping on the shin guard entry in the app and renaming each pair with a unique, descriptive name for easier identification, especially when managing multiple sets.
• Physical Labeling (Best Practice): To avoid confusion during practice or games, it's a best practice to label each physical pair of smart shin guards (or their individual trackers) with its corresponding unique name that matches the app's entry.
• Delete Smart Shin Guards: To remove a paired shin guard from your list, simply swipe left on its entry within the 'Shin Guards' section and tap the 'Delete' icon that appears.

By following these steps, you can effectively add, configure, and manage all your team's INSAIT JOY Smart Shin Guards, ensuring accurate data collection and organized player tracking.

Updated on 24 June 2025

The User Category setting (e.g., 'For Senior Player' or 'For Junior Player') determines the specific algorithm used to analyze performance data, ensuring the most accurate insights based on a player's typical movement and physiological characteristics. You may need to edit this setting if a player progresses, or if a shin guard set is reassigned.

Here’s how to adjust the User Category for your smart shin guards:

1. Preparation: Ensure Devices are Ready:

• Enable Bluetooth: Turn on Bluetooth on your mobile phone.
• Power On Trackers: Ensure all INSAIT JOY soccer player trackers for the smart shin guards you wish to edit are powered on and placed near your phone. The app needs to communicate with them to apply changes.

2. Access the Shin Guards Section and Edit Mode:

• Open the INSAIT JOY Team app.
• Navigate to the 'Shin Guards' section from the main navigation.
• In the 'Shin Guards' section, tap the 'Edit' button (located in the top-left corner of the screen). This will put the app into editing mode.

3. Update User Category:

• Select Shin Guard(s): In edit mode, tap on the specific smart shin guard entry (or entries) for which you want to adjust the User Category.
• Adjust Category: You will then be able to adjust the User Category settings as needed (e.g., switching from 'For Junior Player' to 'For Senior Player').
• Confirm Changes: After making your selection, be sure to save or confirm the changes.

Important Note: Changing the User Category will affect how future data is interpreted and calculated for that specific pair of shin guards. Ensure the category accurately reflects the player using them for optimal data analysis.

Updated on 24 June 2025

The INSAIT JOY TEAM app allows coaches to quickly monitor the battery levels of their team's smart shin guards and customize their names for easier identification and management.

Here’s how to do both:

1. Preparation: Ensure Devices are Ready:

• Enable Bluetooth: Turn on Bluetooth on your mobile phone.
• Power On Trackers: Ensure the INSAIT JOY soccer player trackers for the specific smart shin guards you wish to check or rename are powered on and placed near your phone. The app needs to connect to them.

2. Access Shin Guard Details:

• Open the INSAIT JOY Team app.
• Navigate to the 'Shin Guards' section from the main navigation.
• In the list of paired shin guards, tap on the specific smart shin guard entry you wish to view or manage.

3. Check Battery Status:

• Once you tap on a shin guard entry, a detailed view will open, prominently displaying the current battery status for that pair of trackers.

4. Rename Smart Shin Guards:

• From the same detailed view of the shin guard (after tapping on its entry), you will find an option to rename the device (a pencil icon next to the current name).
• Tap this option, enter a unique and recognizable name for that pair, and confirm your changes. This custom name will then appear throughout your app for easy identification.

Updated on 24 June 2025

Assigning smart shin guards to your players is a crucial Coach-led step in linking their on-field performance data directly to their profiles within your team. This allows for accurate individual and team-level analysis.

1. Preparation: Ensure Your Devices Are Ready:

• Enable Bluetooth: Turn on Bluetooth on your mobile phone.
• Power On Trackers: Ensure all INSAIT JOY soccer player trackers (the shin guard pairs) you intend to assign are powered on and placed near your phone.

2. Assigning Devices to Players:

You have two convenient methods to assign shin guards:

Individual Assignment:

• Go to the 'Players' section (found on the home page of the INSAIT JOY Team app).
• Select the specific player you wish to assign a device to.
• Look for an option to 'Assign Device'. You will then be prompted to select an available pair of smart shin guards to link to that player.

Bulk Assignment:

• From the 'Players' section, look for a 'Bulk Assign' option.
• This feature allows you to simultaneously pair multiple players with several available devices at once, saving time for large teams. Follow the on-screen prompts to select players and then select the corresponding shin guard sets.

3. Unassigning Devices from Players:

When a device needs to be unlinked from a player (e.g., for rotation, return, or re-assignment), you also have options:

Individual Unassignment:

• Go to the 'Players' section and select the player from whom you wish to unassign a device.
• Find the paired device listed under their profile and tap 'Unpair' next to it.

Bulk Unassignment:

• Look for a 'Bulk Unassign' option in the 'Players' section.
• This allows you to quickly unpair multiple devices from various players simultaneously.

Important Notes on Device Assignment Flexibility:

• Cross-Team Assignment: A single pair of smart shin guards can be paired with different players across multiple teams within your INSAIT JOY Team app. This is ideal if you manage different age groups or squads sharing equipment.
• Reassigning to Another Team: To assign the same pair of player tracking devices to players in a different team you manage, simply switch to the new team's profile in the app and then follow the assignment steps (Steps 1-3) within that team's context.

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The "Coach-Led" synchronization mode allows you, as a coach, to centrally manage the data collection for all assigned INSAIT JOY Smart Shin Guards directly through your INSAIT JOY Team app. This ensures all session data is captured efficiently and consistently, providing a unified view of your team's performance.

1. Prepare Your Devices for Synchronization:

• Enable Bluetooth: Turn on Bluetooth on your mobile phone.
• Power On Trackers: Ensure all INSAIT JOY soccer player trackers (the L and R modules inside the shin guards) that participated in the session are powered on and placed near your phone. The app needs to discover them for data transfer.

2. Initiate Data Synchronization:

• Enter the Event: Open the INSAIT JOY Team app and navigate to the specific ongoing team Event for which you want to sync data. Ensure the event's date and time correspond to the session just completed.
• Tap Sync Team Data: On the event screen, tap the 'Sync Team Data' button.
• Automatic Connection & Sync: The INSAIT JOY Team app will automatically connect to all nearby powered-on trackers that were assigned to players in that event. Data will then begin to synchronize from the trackers to the app.
• Note: The synchronization process may take a few moments, especially if there's a lot of data or many trackers. Please keep your phone and trackers close and the app open during this time.

3. Synchronization Completion & Data Access:

• Trackers Power Off: Once the data synchronization is successfully completed for all trackers, they will automatically power off. This indicates that their data has been safely transferred.
• Player & Parent Access: After successful synchronization, players and their parents (if they have joined the team through their own INSAIT JOY accounts) will be able to view their individual performance statistics for that session within their respective INSAIT JOY app.

Updated on 24 June 2025

Encountering sync issues or an unresponsive app during data transfer can be frustrating, especially after a session. These problems are often resolvable with a few common troubleshooting steps.

Common Solutions for Sync Failures

1. Retry Synchronization for Remaining Trackers:

• Scenario: Some, but not all, smart shin guards failed to sync.
• Action: Keep the unsynced trackers powered on. Tap 'Sync Team Data' again. The app will automatically search for and attempt to sync with any remaining soccer player trackers that haven't yet transferred their data. Repeat this process if necessary until all trackers are successfully synced.

2. Address Trackers That Powered Off:

• Scenario: During a long synchronization process (especially for larger squads), some Right trackers might power off due to inactivity before their data is fully transferred.
• Action: If a Right tracker powers off prematurely, wake it up by shaking it and then retry the sync process by tapping 'Sync Team Data' in the app again.

3. Check for Low Battery Levels:

• Scenario: Trackers with very low battery levels may struggle to maintain a stable connection or complete data transfer.
• Action: If you suspect low battery, recharge the devices fully before attempting synchronization again. A low battery is a common cause of sync failures.

4. Restart the App if Unresponsive:

• Scenario: The INSAIT JOY Team app itself becomes unresponsive or freezes during synchronization.
• Action: Fully close the app (force quit it from your phone's recent apps list) and then restart it. Once the app has relaunched, attempt the synchronization process again from the ongoing event.

5. Ensure Strong Bluetooth Connection:

• Scenario: Intermittent or weak Bluetooth connection.
• Action: Ensure your phone's Bluetooth is on, and keep your phone and the trackers in very close proximity (within a few feet/meters) throughout the entire sync process. Avoid placing obstacles between them.

If Issues Persist

Should the problem remain unresolved, please contact our customer support team with details of the issue and the steps you have already taken for further assistance.

Updated on 24 June 2025

The "Player-Led" mode allows you to take ownership of your performance data. Once you've completed a session, you can synchronize the data from your INSAIT JOY Smart Shin Guards to your personal INSAIT JOY app and then submit it to an event created by your coach. This ensures your stats contribute to your team's overall analysis.

Here’s how to submit your data:

1. First, Sync Your Data to Your INSAIT JOY App:

Before you can submit data to your coach, you must first synchronize the performance data from your smart shin guards to your own INSAIT JOY app.

• Process: After your training session or match, open your INSAIT JOY app. Ensure your smart shin guards are powered on and nearby. The app will guide you to sync your session stats directly from your trackers to your personal account. (If you need detailed steps on syncing, please refer to our guide).

2. Submit Your Data to a Team Event:

Once your data is synced to your personal INSAIT JOY app, you can submit it to an ongoing team event:

Option A: Via the 'Submit' Button:

• From your session report, tap the 'Submit' button at the end of your report.
• You will then see a list of ongoing Events created by your coach. Select the appropriate event for the session you just completed.

Option B: Via the 'Event' Section:

• Alternatively, you can navigate directly to the 'Event' section within your INSAIT JOY app.
• Browse through the events listed and choose the ongoing Event that corresponds to your recent session. There will be a 'Submit' option within that event's details.
• After selecting the event and confirming submission, your performance data for that session will be sent to your coach's INSAIT JOY TEAM app for review and analysis. Ensure the event you select matches the session you are submitting data for!

Updated on 24 June 2025

If you're experiencing difficulty submitting your performance data to an event in the INSAIT JOY app (e.g., the event isn't visible, is marked as finished, or you receive an error), it's usually due to one of a few common reasons. Follow these troubleshooting steps:

1. Confirm Your Team Membership:

• Issue: You haven't successfully joined your coach's team in the INSAIT JOY app, or there was an issue with your team join process.
• Action: Navigate to the 'Me' section in your INSAIT JOY app, then tap 'Team'. Verify that you are listed as a member of your coach's team. If you're not listed, or if there's an error, re-attempt to join the team using the invitation code provided by your coach.

2. Verify the Team Invitation Code:

• Issue: You might have inadvertently joined an incorrect or inactive team, or entered an incorrect invitation code previously.
• Action: Double-check with your coach to ensure you have the exact and most current team invitation code. If you previously joined with a wrong code, you may need to rejoin with the correct one.

3. Confirm the Event's Status and Existence:

• Issue: The event either hasn't been properly created by your coach for your team, or it has already ended/been marked as finished. Players can only submit data to ongoing events.
• Action: Contact your coach directly to confirm the following: a) That an event was properly created in the INSAIT JOY TEAM app for your specific session. b) That the event is marked as "ongoing" or active for the current date/time. c) That you are assigned to the correct team for that event.

4. Ensure Correct Date and Timely Submission:

• Issue: You are attempting to submit data for a session that falls outside the event's scheduled date and time, or you are trying to submit old, previously recorded stats.
• Action: Players can only submit performance data to an event that is active and corresponds to the date/time the session took place. Synchronize your stats immediately after your session with your personal INSAIT JOY app. Then, submit your data to the relevant event promptly and within its scheduled timeframe. You generally cannot submit data recorded on a past date to a current or future event.

If the Issue Persists:

If you have tried all the above steps and are still unable to submit your data, please contact our customer support team for further assistance. Provide them with details about your issue, your account email, the team name, and the event name you are trying to submit to.

Contact Us: support@motioniq.ca

Updated on 24 June 2025

No, as a coach, there's no need to manually share events with your players. The INSAIT JOY system is designed for seamless data flow and communication once your team is set up correctly.

• Automatic Visibility: If your players have successfully joined your team in their INSAIT JOY app (using the unique team invitation code you provided), they will automatically see the events you create in the INSAIT JOY TEAM app. These events will appear in their personal INSAIT JOY app's 'Event' section.
• Streamlined Workflow: This automatic visibility ensures that players are always aware of upcoming sessions and matches you've scheduled, and they can then submit their performance data directly to these events in Player-Led mode.

This integration streamlines your team management and keeps everyone aligned on scheduled activities.

Updated on 24 June 2025

The "Compare Tools" feature in the INSAIT JOY Team app is a powerful analytical tool designed to help coaches gain deeper insights into player and team performance. It allows you to systematically compare different aspects of your team data over various periods, helping you identify trends, track progress, and make informed coaching decisions.

Here's how to access and utilize this feature:

1. Access the Compare Tools:

• From the home page of the INSAIT JOY Team app, simply tap the 'Compare' button. This will open the comparison interface.

2. Customize Your Analysis:

Once in the Compare Tools section, you can customize your analysis to focus on specific insights:

Subject:

• Player: Select individual player(s) to compare their performance against each other or against their own historical data.
• Team: Choose to compare your team's overall performance against another team, or against your team's performance during different periods.

Period:

• Define the timeframe for your comparison. This allows you to track progress over specific training blocks or competition phases.

Sessions:

• Select the specific sessions or events you wish to include in your comparison (e.g., specific training days, matches, or a series of events). This helps focus your analysis on relevant activities.

Stats:

• Choose the particular performance statistics you want to compare. The app will then display these selected metrics for your chosen subjects and sessions.

3. Interpret Comparison Results:

After setting your desired parameters, the app will display the comparison results in an intuitive format. This visual representation helps you quickly identify:

• Player-to-player strengths and areas for development.
• Team-wide trends and progress over time.
• Performance differences across various sessions or events.

By effectively utilizing the Compare Tools, you can transform raw data into actionable insights for player development and team strategy.

Updated on 24 June 2025

The INSAIT JOY Team app allows you to export detailed session statistics to an Excel file (.xlsx). This feature is incredibly useful for in-depth analysis, creating custom reports, sharing data with other coaching staff, or for archival purposes.

Steps to Export Session Data to Excel:

1. Access Events Section: Open the INSAIT JOY Team app and navigate to the 'Events' section (accessible from the main navigation).
2. Select the Desired Event: Browse through your list of events and tap on the specific event for which you want to export data. This will open the Session Report for that event, providing an overview of your team's and players' performance during that session.
3. Initiate Export: Within the Session Report view, look for and tap the 'Export to Excel' button.
4. Save or Share the File:Your device will then prompt you to save the generated Excel file. You can choose a location on your phone or cloud storage (e.g., Google Drive, iCloud, Dropbox). Once saved, you can open the file using any spreadsheet application (like Microsoft Excel, Google Sheets, Apple Numbers) for further analysis, or share the file with other applications, colleagues, or parents as needed.

Updated on 24 June 2025